Charles P. Nelson
Vice Chairman and Chief Growth Officer
Charles P. Nelson
Charles Nelson is vice chairman and chief growth officer of Voya Financial, Inc. (NYSE: VOYA), which helps Americans plan, invest and protect their savings — to get ready to retire better. In this role, Nelson is responsible for shaping Voya’s growth strategy, including customer segmentation — with an enterprise focus on better integrating our customer segments to expand our reach in the workplace, as well as targeting new customer segments and solutions. He also oversees Voya’s enterprise revenue-growth activities, including sales and distribution, relationship management, Health and Wealth marketing and customer solutions. Nelson serves on Voya’s Executive Committee. Previously at Voya, Nelson was chief executive officer of Retirement and Employee Benefits, overseeing Tax-Exempt and Corporate Markets and Retail Wealth Management, which comprises the company’s workplace and individual retirement businesses, including 401(k), 403(b) and 457 plans, as well as its Employee Benefits business. Prior to joining Voya, Nelson served as president of Retirement Services for Great-West Financial through September 2014, and led the legacy Great-West retirement business of Empower Retirement, a business unit of Great-West Life & Annuity Insurance Company. Nelson has more than 30 years of leadership experience in the retirement and employee benefits industry. He was named the second most influential player in the 401(k) market, according to the 401(k) Wire’s 2012 Most Influential ranking list. During his career, Nelson has managed all aspects of defined contribution businesses. He has overseen government, healthcare, nonprofit, 401(k) and FASCore institutional lines of business, while also managing recordkeeping, administration, operations, sales, products, financial results and broker-dealer services. Nelson began his career at Great-West in the employee benefits business marketing retirement plans, healthcare, stop loss and various benefit offerings. Nelson is a graduate of Whitman College with a degree in chemistry and economics, and he was a member of the Whitman College Board of Overseers from 2008 to 2017.